How Can We Help?
Carer
- Can I work with clients outside the platform?
- What support does Eco Carers provide?
- 1. Who can register as a carer on Eco Carers?
- Do I need my own DBS certificate?
- Do I need insurance to work through Eco Carers?
- Can I choose the locations I work in?
- How much does Eco Carers charge?
- Can I set my own rates?
- What happens if a client cancels a booking?
- What types of care jobs are available?
- Do I need to be employed by Eco Carers to work?
- How and when do I get paid?
- Can I apply for jobs or do clients contact me?
- Is there a minimum number of hours I need to work?
- How do I get started?
Care Providers
- Can I hire carers directly outside the platform?
- What is the cost of using Eco Carers?
- How does the platform work for care providers?
- How do payments work?
- Can I choose the same carer for ongoing support?
- Are the carers insured and vetted?
- What type of carers can I find on Eco Carers?
- What if I need a carer urgently?
- What is Eco Carers?
- How are carers vetted?
- How does payment work?
- Can I see carer rates in advance?
- What types of carers can I find on Eco Carers?
- What if I'm not happy with a carer?
- Can I rebook carers I like?
- Are carers employed by Eco Carers?
- Is the platform compliant with UK care regulations?
- What types of settings does Eco Carers support?
- Can I schedule care in advance or book last-minute?
- How do I know if a carer is available?
- How do I get support from Eco Carers?
- What makes Eco Carers different from traditional agencies?
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Can I work with clients outside the platform?
PostedMarch 17, 2024
UpdatedMay 11, 2025
Byagency
No. Working with a client off-platform is strictly prohibited. If this happens, we have systems in place to detect it and you may be charged a client buy-out fee as outlined in our terms.
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