How Can We Help?
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Carer
- Can I work with clients outside the platform?
- What support does Eco Carers provide?
- 1. Who can register as a carer on Eco Carers?
- Do I need my own DBS certificate?
- Do I need insurance to work through Eco Carers?
- Can I choose the locations I work in?
- How much does Eco Carers charge?
- Can I set my own rates?
- What happens if a client cancels a booking?
- What types of care jobs are available?
- Do I need to be employed by Eco Carers to work?
- How and when do I get paid?
- Can I apply for jobs or do clients contact me?
- Is there a minimum number of hours I need to work?
- How do I get started?
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Care Providers
- Can I hire carers directly outside the platform?
- What is the cost of using Eco Carers?
- How does the platform work for care providers?
- How do payments work?
- Can I choose the same carer for ongoing support?
- Are the carers insured and vetted?
- What type of carers can I find on Eco Carers?
- What if I need a carer urgently?
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What happens if a client cancels a booking?
PostedMarch 17, 2024
UpdatedMay 11, 2025
Byagency
We have a cancellation policy in place to ensure fairness. If a client cancels at short notice, you may still receive partial payment depending on the terms agreed at the time of booking.
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